Please read this cookie policy carefully, as it contains important information about who we are and our use of cookies and similar technologies on our website. This policy should be read in conjunction with our privacy policy, which explains how and why we collect, store, use, and share personal information, as well as your rights regarding your personal information and how to contact us or supervisory authorities if you have a complaint.
Our website
This cookie policy only relates to your use of our website www.h2acreatives.co.uk
What is a cookie
A cookie is a small text file placed on your device (e.g., computer, smartphone, or other electronic device) when you use our website. We use cookies and tracking technologies, such as JavaScript libraries and single-pixel gifs, to recognise you and your device and to store information about your preferences or past actions.
Our Use of cookies
We use cookies and similar tracking technologies on this website to:
• Recognise you whenever you visit (this speeds up your access as you do not have to log in each time).
• Obtain information about your preferences and usage of our website.
• Keep track of the products and options you choose to complete your purchases.
• Conduct research and statistical analysis to improve our content, products, and services, and to better understand our users’ needs.
• Enhance your online experience, making it more efficient and enjoyable.
For more information on cookies, visit www.aboutcookies.org or www.allaboutcookies.org.
Strictly necessary cookies
These cookies are vital for navigating our website and using its features. Without them, the services you request cannot be provided.
Google tag manager cookies
GTM itself does not set cookies, but it manages and deploys tags, such as GA tags, on a website. These tags can set cookies to track user interactions. The cookies are used to:
• Manage Tags: GTM uses cookies to ensure that the correct tags are fired at the right time based on user interactions and predefined triggers.
• Tracking and Analytics: Through GA and other integrated tools, GTM can set cookies to gather data on user sessions, page views, and events.
Google analytics cookies
GA cookies are specifically designed to collect data about how users interact with a website. The main types of GA cookies include:
• _ga: This cookie is used to distinguish users and has a default expiration of 2 years.
• _gid: This cookie is used to distinguish users and has a default expiration of 24 hours.
• _gat: This cookie is used to throttle request rates and has a default expiration of 1 minute.
These cookies collect various types of information, including:
• User Identification: Helps identify unique users by assigning a random identifier.
• Session Data: Tracks sessions and interactions to provide insights into user behaviour and engagement.
• Traffic Sources: Identifies how users arrive at the website, whether through direct visits, search engines, or referrals.
• Page Views and Events: Records which pages are viewed, and which actions are taken (e.g., clicks, form submissions).
By utilizing these cookies, website owners can gain valuable insights into user behaviour, optimise website performance, and improve user experience.
Cookie consent
We will request your consent to place cookies or similar technologies on your device, except when these are essential to provide a service you have requested (e.g., enabling you to quote and purchase our products). You can configure your browser to refuse cookies, and the websites below provide instructions on how to remove cookies from your browser. However, some features of our website may not function properly as a result.
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.
Contacting us
If you have any questions regarding our cookies policy, please do not hesitate to contact us, using the following information:
• Data Protection Officer, H2A Online Ltd, Apex House, 3 Embassy Drive, Edgbaston, Birmingham, B15 1TR.
• Phone: 0800 711 7807
• Email: support@h2aonline.co.uk
We are registered with the Information Commissioner’s Office (the ICO) with registration number ZB880164.
Changes to this policy
We may change this policy from time to time, when we do, we will inform you via a notification when you visit the website.